General Consent Form

This form explains the nature of counselling, your rights as a client, and the responsibilities of both client and counsellor.
Please read carefully and confirm your consent before beginning counselling.

1. Nature of Counselling

Counselling provides support to explore thoughts, feelings, behaviours, and challenges.
The process may involve discussing sensitive or difficult topics, which can sometimes bring up strong emotions.
Progress is different for each person and cannot be guaranteed.

2. Confidentiality

What you share in counselling is kept confidential.
Exceptions to confidentiality include:

Risk of harm to yourself or others.
Concerns about child abuse or neglect.
Legal requirements (e.g., court orders).

3. Your Rights as a Client

To be treated with respect and dignity.
To ask questions about your counselling and treatment.
To request a change of counsellor or withdraw consent at any time.
To access or request a summary of your records, in line with privacy laws.

4. Counsellor Responsibilities

To provide a safe, respectful, and professional service.
To maintain appropriate records securely.
To work within the ethical guidelines of the Australian Counselling Association (ACA)

5. Emergencies
Counselling sessions are not a crisis service.
If you are in immediate danger, please call 000.
For after-hours support, you may contact Lifeline (13 11 14) or Kids Helpline (1800 55 1800).